It is what we strive to achieve every day, in every interactions- with our customers, suppliers & team members.
No need to haggle or negotiate.
When we make mistakes (and we all do), we are never too big to apologize and admit we made a mistake.
Accurate representation of products No surprise grading and actual weights declared on our jewelry
Explained orally, electronically, and in writing
We don't give it and we don't accept it. We strive to treat all our partners with respect and expect no less from them.
All internally graded merchandise is based on GIA standards so there are no surprise grading. No Bull about that.
BUY WITH CONFIDENCE! Exchange unsold, intact jewelry anytime - dollar for dollar. Obviously, does not apply to made to order jewelry.
Rest assured, you'll know exactly what you're buying. NO "Rounding Off", NO "Weight Ranges"
Most jewelry items, including studs over 1/4ct tw are inscribed with a unique serial number. Track each items without any worries.